Last updated: September 2026
Please read these Terms and Conditions carefully before engaging Unity Cloud for services. By instructing us to proceed with any work, you agree to be bound by these terms.
1. About Us
Unity Cloud ("we", "us", "our") is a digital marketing agency based in London, United Kingdom.
- Business name: Unity Cloud
- Address: 194 Cross Road, London, RM7 8EH, United Kingdom
- Email: unitycloudmarketing@gmail.com
- Phone: +44 7700 175057
- Website: www.unitycloudmarketing.com
2. Our Services
Unity Cloud provides the following digital marketing services:
- Social media management
- CRM setup and automation
- Email marketing
- Web design and sales funnels
- Marketing coaching and consulting
The specific scope of services, deliverables, timelines, and fees for each engagement will be set out in a separate proposal, statement of work, or service agreement provided to you prior to commencement.
3. Proposals and Agreements
3.1 A formal engagement begins when you have accepted our proposal or statement of work in writing (including by email) and paid in full, unless otherwise agreed in writing.
3.2 Any verbal agreements or informal discussions do not constitute a binding contract until confirmed in writing.
3.3 We reserve the right to decline any project or client at our discretion.
4. Fees and Payment
4.1 Our fees will be set out in the agreed proposal or service agreement.
4.2 Payment in full is required before any work is undertaken, unless otherwise agreed in writing.
4.3 For ongoing monthly services, payment is due at the start of each billing period.
4.4 Invoices are payable within 14 days of issue unless otherwise agreed in writing.
4.5 We reserve the right to charge interest on overdue invoices at a rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
4.6 We reserve the right to pause or suspend services where invoices remain unpaid beyond their due date.
5. Client Responsibilities
To enable us to deliver our services effectively, you agree to:
5.1 Provide accurate and complete information, materials, and access required to perform the agreed services in a timely manner.
5.2 Review and approve deliverables within the timescales specified in the proposal. Delayed approvals may affect project timelines and could incur additional charges.
5.3 Ensure that any content, images, logos, or materials you provide to us do not infringe any third-party intellectual property rights and that you have the right to use them.
5.4 Comply with all relevant advertising standards, data protection laws, and platform terms of service in relation to any campaigns or content we produce on your behalf.
6. Intellectual Property
6.1 Upon receipt of full payment, all deliverables created by us for you (such as website designs, written content, and creative assets) become your property.
6.2 Until full payment is received, all intellectual property in deliverables remains with Unity Cloud.
6.3 We retain the right to use completed work in our portfolio and for promotional purposes unless you request otherwise in writing.
6.4 Any third-party tools, software, or platforms used in delivering our services remain subject to their respective licence agreements.
7. Confidentiality
7.1 Both parties agree to keep confidential any sensitive business information shared during the course of the engagement and not to disclose it to third parties without prior written consent, except where required by law.
7.2 This obligation continues for 2 years after the end of the engagement.
8. Results and Guarantees
8.1 While we apply professional expertise and best practice to all work, we cannot guarantee specific results such as search engine rankings, advertising performance, lead volumes, or revenue outcomes, as these depend on factors outside our control.
8.2 Any projections or estimates we provide are indicative only and do not constitute a guarantee.
9. Limitation of Liability
9.1 To the fullest extent permitted by law, Unity Cloud's total liability to you for any claim arising from or in connection with our services shall not exceed the total fees paid by you to us in the 3 months preceding the claim.
9.2 We shall not be liable for any indirect, consequential, or special losses including loss of profit, loss of business, loss of data, or reputational damage.
9.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
10. Termination
10.1 Either party may terminate an ongoing engagement by giving 30 days' written notice, unless a different notice period is specified in the service agreement.
10.2 We may terminate immediately if you breach these Terms, fail to pay invoices, or act in a manner that is unlawful or harmful to our business.
10.3 On termination, you remain liable for all fees due for work completed or in progress up to the termination date. Any prepaid fees for uncompleted work will be refunded on a pro-rata basis at our discretion.
11. Third-Party Platforms and Services
11.1 Many of our services are delivered using third-party platforms (such as social media networks, advertising platforms, and software tools). We are not responsible for any changes, disruptions, or policy updates made by those platforms.
11.2 Any advertising budgets managed on your behalf are separate from our management fees and must be funded by you directly.
12. Governing Law and Disputes
12.1 These Terms and any disputes arising from them are governed by the laws of England and Wales.
12.2 In the event of a dispute, both parties agree to first attempt to resolve the matter informally by contacting us at unitycloudmarketing@gmail.com.
12.3 If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised "Last updated" date. Continued use of our services after any changes constitutes acceptance of the updated terms.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Unity Cloud
194 Cross Road, London, RM7 8EH
Email: unitycloudmarketing@gmail.com
Phone: +44 7700 175057
Website: www.unitycloudmarketing.com